Legal

Terms & Conditions

Please read these Terms & Conditions carefully before using the services provided by wassiya.

Last updated: September 29, 2026 ·
EN | FR

Purchase terms

WASSIYA

225 Rue Arthur-Graveline, Quebec, CANADA

+1 819 410-5818

info@wassiya.ca

1

What you purchase

Wassiya provides self-service digital document creation based on your answers. A will purchase includes the holograph and witnessed formats available for your province; the complete package also includes the supported power of attorney, emergency instructions, inventory and legacy-letter tools. The product, included items, taxes and total in your order summary determine your purchase. We are not a law firm or a notarial office and do not provide individual legal advice, a lawyer-client or notary-client relationship, or a religious ruling. Professional review, printing, witnesses, notarial deeds, probate or will verification, registration and their third-party fees are not included.

2

Suitability and your review

Provide accurate information and select the correct province. Review all names, appointments, inheritance shares and clauses before signing. Downloading or paying does not execute a will. Validity depends on capacity, circumstances and applicable formalities; a court outcome or acceptance by an institution is not guaranteed. Islamic interpretations may differ. Complex family, business, foreign-property or dependent-support needs may require services outside this tool. These limits do not remove our obligation to supply the service described or any mandatory legal warranty.

3

Price, payment and delivery

Prices are in Canadian dollars. Review the selected product, discounts, purchase credits, applicable sales taxes and final total before paying by the methods shown at checkout. Digital access is provided in your account after successful payment confirmation; there is no physical shipment. You need an internet connection, a current browser and a PDF reader. Contact support if paid access is not delivered. You may correct your order or leave without paying before confirming payment.

4

Access and later changes

The purchase includes one year of document edits and downloads. Keep your downloaded copies; they remain yours after the access period ends. There is no automatic subscription or automatic renewal charge. An upgrade keeps the existing access expiry shown in the order summary, when applicable. Any later paid renewal requires a separate checkout showing its price. Existing downloaded files are not automatically revised when laws or your circumstances change.

5

Cancellation and refunds

For cancellation, a billing error, missing access or a defective service, contact our support email with your order reference and the issue. For a change-of-mind request, contact us before downloading. After digital delivery, we do not offer voluntary change-of-mind refunds. This policy does not restrict any statutory cancellation, refund, warranty, chargeback or other remedy, including for non-delivery or a service that does not match its description. We will provide the remedy required by applicable law.

6

Consumer rights and disputes

Nothing in these terms or any disclaimer excludes liability that cannot lawfully be excluded, waives a mandatory consumer right, or prevents a complaint to a regulator, a court claim or participation in a class action. There is no mandatory arbitration requirement. You may contact support to try to resolve a problem; doing so is not a condition for exercising your rights and does not extend legal time limits. Applicable consumer laws and legally available courts remain available to you.

7

Using the service

You must have reached the age of majority in your province (18 in Quebec) and have the capacity to make the documents you create. You may use the service and the documents it generates for your own personal planning. You may not copy, resell or redistribute the platform, its templates or its content, or use it to prepare documents for others as a business. You keep ownership of the information you enter and allow us to use it only to provide the service, as described in our Privacy Policy.

8

Your account and purchase record

Keep your account credentials secure and use the service lawfully. Personal information is handled as described in our Privacy Policy. We retain the version of the terms and order details you accepted, the acceptance date and language, and send a copy of the purchase agreement to your account email. Acceptance of these terms is separate from marketing consent.

9

Changes and language

The terms accepted for your purchase remain part of that purchase record. We do not unilaterally change the essential elements of a purchase you have already made, such as its price, what it includes or its access period. If we propose any other change that would apply during your current access period, we will email you the new wording, the wording it replaces and its effective date at least 30 days in advance, and you may refuse the change by cancelling without cost or penalty. A later website update does not retroactively remove your purchased rights. Mandatory legal protections prevail over conflicting wording. French terms are provided for Quebec customers; another language is used only with their express choice after the French version is provided.

10

Quebec residents: making your will valid

The Civil Code of Québec recognizes three forms of will: notarial, holograph, and made in the presence of witnesses. Wassiya prepares the text of a holograph will or a will made in the presence of witnesses; it does not prepare a notarial will. A holograph will must be written entirely in your own hand and signed by you; a printed or typed copy is not a holograph will, so you must copy the generated text by hand. A will made in the presence of witnesses must be signed by you in the presence of two adult witnesses, who then sign it in your presence; when it is typed or written by another person, you and the witnesses must also initial or sign each page. Choose witnesses who receive nothing under your will: a gift to a witness has no effect. After your death, a holograph will or a will made in the presence of witnesses must be verified by the Superior Court or a notary before it can be carried out, at a cost to your estate; a notarial will does not require this step. We do not register your will. A notary or lawyer can record it in the registry of the Chambre des notaires du Québec or of the Barreau du Québec so it can be found. Keep the original in a safe place and tell your liquidator where it is.

11

Quebec residents: family rights that apply before your will

In Quebec you may generally leave your property as you wish, so an Islamic distribution can be set out in your will. Before your estate is distributed, however: the family patrimony and your matrimonial or civil union regime are settled with your married or civil union spouse; your spouse may claim a compensatory allowance; and family members to whom you owed support, such as a spouse or child, may claim a financial contribution from your estate within six months of your death. The Islamic shares in your will apply to what remains after these rights, which your will cannot remove. A de facto (common-law) spouse inherits nothing unless named in your will. Property left to a minor is administered under the tutorship rules of the Civil Code, which may involve oversight by the Curateur public. If these rights may apply to you, consult a Quebec notary or lawyer.

12

Quebec residents: protection mandate and legal advice

The power of attorney included in the complete package is a preparation draft, not a ready-to-sign protection mandate. In Quebec, planning for incapacity requires a protection mandate made before a notary or two qualified witnesses; it takes effect only after your incapacity is assessed and the mandate is homologated by the court. Have a Quebec notary or lawyer review and finalize it before signing; their fees are not included. In Quebec, giving legal advice is reserved to notaries and lawyers. Our guidance, instructions and examples are general information, not advice about your situation.

13

Quebec residents: your rights for this online purchase

This purchase is a distance contract under the Quebec Consumer Protection Act. Before you pay, we disclose our name, address, telephone number and email, a description of the service, the itemized price, taxes and total, and these terms, which you must accept expressly. We send you a copy of the contract by email within 15 days. You may cancel within the time limits set by the Act if we did not disclose this information, did not send the copy as required, or did not supply the service within 30 days of the agreed date. If you cancel under these rules, we refund you within 15 days, and you may ask your credit card issuer to reverse the charge if we do not. You may file a complaint with the Office de la protection du consommateur (opc.gouv.qc.ca) or, for privacy matters, the Commission d’accès à l’information (cai.gouv.qc.ca). As a Quebec consumer, you may always bring a claim before the Quebec courts; nothing in these terms waives that right.

Questions about these terms?

Email: info@wassiya.ca

Last updated: September 29, 2026 · Governed by Canadian federal and provincial law.

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